Privacy Policy

When do orders ship?

Items will ship in the order that they are received. Typically, order will be processed and shipped within 1-14 business days, we process all orders purchased through planthaulshop.com or 3rd party marketplaces (i.e.amazon) at the same time. There is no difference in shipment times.

What are the delivery times?

Orders are shipped via USPS or UPS with standard ground, priority or express shipping. Keep in mind holidays and weather conditions can cause delays.

What are the return policies?

There are no returns on opened and/or used products. For all other injuries please contact info@planthaulshop.com

What is the cancellation policy?

If you have received an order confirmation email but have not received a shipment confirmation email, than you can cancel your order. If you received a shipment confirmation email then we can no longer cancel your order as it has been fulfilled and shipped to you.

If you believe that PlantHaul has not adhered to this statement, please contact info@planthaulshop.com

Fulfillment Policy